需要申請退費之會員，請於退費期限內透過本網站指定之客服方式提出申請。

申請時請提供可供確認訂單及會員身分之必要資料。

經確認符合退費條件後，原則上依原付款方式辦理：

• 信用卡付款：刷退至原信用卡

• ATM或超商付款：退至會員指定之本人銀行帳戶

• PayPal付款：原則上退回原PayPal付款帳戶

實際入帳時間依銀行、信用卡機構、PayPal或相關支付服務提供者之作業時間為準。

客服電子郵件：

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Members who wish to request a refund must submit their request through the customer service channel designated by this website within the applicable refund period.

Members may be required to provide information reasonably necessary to verify their membership and order.

Once the refund request and refund amount have been confirmed, refunds will generally be processed according to the original payment method:

• Credit Card: refunded to the original credit card

• ATM Transfer or Convenience-Store Payment: refunded to a bank account held in the member's own name

• PayPal: generally refunded to the original PayPal payment account

The actual time required for the refund to appear in the member's account depends on the processing procedures of the relevant bank, card issuer, PayPal, or other payment service provider.

Customer Service Email: